Terms of Service

Digital asset trading involves a high degree of risk. The digital asset market is a new and untested market and may experience frequent price fluctuations due to a variety of factors, including, but not limited to, the following: (I) Compared to the relatively high usage by speculators, the digital asset's Usage in retail and commercial markets is low, and (II) there is no guarantee that those individuals or institutions accepting digital asset payment methods will remain so in the future. The price fluctuations described above may adversely affect investments. Therefore, before using Realise, please evaluate the returns and risks of your investment, and make sure you can bear the financial risk of losing your entire investment in a short period of time. Any materials on the Realise platform shall not be regarded as Realise's intention to sell or Realise's solicitation of intentions to buy digital assets.
Realise is a digital asset exchange operated and proprietary by Romania's Realise Technology S.R.L. (hereinafter referred to as the “Company”). By accessing the website (https://new-chase.com/) (the 'Website'), or accessing the platform through mobile devices, APIs or other channels provided by our company, registering for Realise and/or opening an account or using Realise (including below) Platform Services or any other Realise Services (as defined), you agree to be bound by your terms and conditions with us, including any updates that Realise may publish from time to time (the 'Terms of Service'). You acknowledge and agree that you are obligated to review the Terms of Service regularly and be informed of the latest revisions (if updated). Please read the Terms of Service carefully, and if you do not agree to any Terms of Service, please do not access, enter or use Realise, register Realise or open a Realise account. By agreeing to these Terms electronically, you (1) represent that you have read and understood these Terms and agree to be legally bound by these Terms, and (2) represent and warrant that you have the authority to represent yourself or any entity you represent or act personally. Please note that this document contains special terms for certain jurisdictions that may apply to you. When used in the Terms of Service, the terms 'our', 'we' or 'our' refer to the Company and any or all of its affiliates.

1. Service overview

1.1 Realise Exchange

The digital asset trading platform ('Platform') operated by the Company is designed to provide platform users ('Users') with the purchase and sale of digital assets and other ancillary services, including but not limited to currency-to-crypto trading, margin trading, Staking and strategy tracking. Single service provides convenience. You can use your Realise account to place orders ('Orders') to buy and/or sell digital assets. When the platform's matching engine successfully matches an order, a transaction ('Transaction') will be facilitated. Unmatched orders will appear on the Platform's order book (the “Order Book”). Each transaction: (1) transfers ownership of a digital asset between users; (ii) is recorded on our internal ledger (the “Exchange Ledger”); and (iii) is reflected in the records on each user's digital asset account (this record is final and conclusive unless unforeseen events occur, such as malicious attacks and/or system-related problems, at which time the company needs to verify all records and clarify the required the measures taken). All platform trading activity is “off-chain” and is not broadcast to a specific blockchain.

1.2 Legally binding agreement

You agree and understand that the terms and conditions stated in the 'Terms of Service' are legally binding and the 'Terms of Service' govern your use of Realise and the services provided by our company. During the account opening process, by clicking 'I Agree', you agree and understand that the terms and conditions stated in the 'Terms of Service' are legally binding, and agree and understand that you have received the disclosure information stated in this document. Furthermore, you represent and warrant that you have the authority to act on your own behalf or on behalf of any entity or person you represent. If you do not accept the legal binding of the above terms and conditions, please do not click 'I agree' and do not access, enter or use Realise in any name or manner. Regardless of whether you click 'I Agree' or not, if you register for an account and use Realise in any name or form, then you agree that, by taking the above actions, you are willing to legally accept all of the above terms and conditions (including any changes or amendments) constraint.

1.3 Using our services

By registering for Realise and opening an account, you confirm that you are over 18 years old, have the legal capacity to sign the 'Terms of Service' between you and our company, and agree to be legally bound by all terms.
If the Terms of Service are revised, transactions that you or others have conducted, and benefits that you or others have received (such as transaction fee discounts and cashbacks) may be affected by the revision of the Terms of Service. Therefore, you should check the latest terms of service from time to time and know that only if you continue to accept the terms of service (as revised from time to time) can you continue to log in to Realise and/or use the services on the platform. If you refuse to be legally bound by the Terms of Service and all its terms and conditions (as amended from time to time), you may not log in to your account or use the services provided by the platform. If you do not agree to the above terms (including any changes or revisions), please close your account immediately.
Before using the Realise Platform, you must first provide necessary identity information in accordance with our Compliance Program, which includes anti-money laundering (“AML”) and counter-terrorism financing (“CTF”) review (“Compliance Program” ).
The Platform does not provide services to persons with registered offices or places of residence in the United States of America and the five U.S. territories (Puerto Rico, the U.S. Virgin Islands, Guam and the Northern Mariana Islands in the North Pacific, and American Samoa in the South Pacific) Entities or individuals, as well as nationals, citizens, and permanent residents of countries or regions that prohibit digital currency transactions in accordance with local regulations and nationals, citizens, and permanent residents of countries or regions that are restricted in the sanctions scheme in Article 3.5 of this article, here Includes (or will be updated from time to time) Algeria, Bangladesh, Bolivia, Belarus, Burundi, Myanmar, Côte d'Ivoire (Ivory Coast), Crimea and Sevastopol, Cuba, Democratic Republic of the Congo, Ecuador, Iran, Iraq, Libya, Mali, Morocco, Magnitsky, Liberia, North Korea, Nepal, Somalia, Sudan, Syria, Venezuela and Zimbabwe.
You are hereby kindly reminded to print and keep a copy of the above 'Terms of Service'. Our company reserves the right to modify the above terms and conditions at any time, and in this case, Realise will publish the latest version of the 'Terms of Service' at https://new-chase.com/terms-of-service.

1.4 Service changes

You agree and understand that our company may change all or part of the services provided by Realise and the platform without notice.

1.5 Applicable laws and regulations

Your conduct on Realise is subject to the laws, regulations, rules, guidelines and notices of any applicable government or regulatory authorities ('Applicable Laws and Regulations'), including but not limited to anti-money laundering/anti-money laundering/anti-money laundering regulations under Singapore law. Terrorist financing regulations and any other relevant anti-money laundering/counter-terrorist financing rules and regulations. You expressly accept and agree that by registering with Realise, opening an account and using Realise in any name, you accept and agree to abide by and be legally bound by the Terms of Service and applicable laws and regulations.

1.6 Enter Realise

You agree and understand that under no circumstances may you attempt to enter any restricted area of any system or network of Realise, or perform any operation not authorized by the Terms of Service.

2. Your Realise account

2.1 Account opening

Only persons or institutions that complete and submit all required documents in full compliance with the requirements of our 'Compliance Program' can open a Realise user account ('Realise Account'). You hereby authorize us or our third-party service provider to take any steps we deem necessary to verify and verify your identity, confirm your bank account information (if applicable) that you submitted to us, and, based on the results, Take any action we deem necessary. Subject to our Compliance Program, by opening a Realise account in the name of an institution as the beneficial owner and/or designated representative of the above-mentioned institution, you warrant and agree that you are a beneficiary of the above-mentioned institution. The owner and/or designated representative and is authorized to open such account on behalf of such entity or institution.

2.2 Account type

In order to access Realise and its platform services, you must register and open a Realise account. Each Realise account contains one or more digital asset accounts ('Digital Asset Accounts') that reflect digital asset balances. Only individuals or institutions that have successfully registered and opened a Realise account can access the Realise account. You agree that you will not allow any other person or institution to access or use your Realise account.

2.3 Account permissions

You can only log in to your Realise account using your user account and password and other required authentication methods. In order to ensure the security of your Realise account, our company may implement a multi-factor authentication method for your behavior of entering your Realise account and/or performing specific operations in your Realise account. Multi-factor authentication methods other than your login account and password may include secret messages sent to your registered mobile phone number in the form of text messages ('SMS'), or two-factor authentication ('2FA') applications specified and supported by the system . If you choose to install and use a 2FA application on a device whose operating system has been tampered with, such as a phone or tablet, you do so at your own risk. This includes, but is not limited to, “flashed” Android devices or “jailbroken” iOS devices. We reserve the right, in our sole discretion, to take action to disable access to any device whose operating system has been or is suspected to have been modified or tampered with.
You agree that your Realise account username and password and other necessary authentication methods you choose (if applicable) are kept confidential, isolated from other usernames and passwords, and isolated from other information or files related to your Realise account . You agree that you are solely responsible for ensuring the security of your Realise account username and password and other necessary authentication methods. Our company is not responsible for any unauthorized use of your Realise account.
You are responsible for monitoring your Realise account. If you notice any unauthorized or suspicious activity on your account, please contact support@new-chase.com immediately.

2.4 Account details

All your transaction records ('Account Details') on the Realise platform contain information about your trading activities, however, please note that your account details shall not be used as account valuation. We use commercially reasonable efforts to ensure the accuracy and reliability of the notices we send to you and the information in your account details.
However, please note that errors may occasionally occur and such errors do not affect the actual manner and results of a particular transaction. It is your sole responsibility to review your account details and any notifications. Unless our company receives your written notice indicating the contrary within three working days from the date of transaction records or communications (as the case may be), any transactions or other communications recorded in your account details, including those sent to you The orders, transactions or other vouchers left in the email address shall be deemed to have been authorized, approved, confirmed and correct by you.

2.5 Account communication

You understand and agree that all communications with you will be in the form of email. Our company will use the email address left in your Realise account as our main method of communication with you. To ensure that you receive all communications from us, you agree to use an up-to-date email address and to notify us immediately if your email address changes. Unless our company receives your written notice indicating the contrary within three working days from the date of sending the communication, any communication content sent to the email address you left will be deemed valid and shall be deemed to have obtained your approval. , confirmed and correct. If any email communication content fails to be sent, our company reserves the right to ban you from entering Realise until you provide and confirm a new valid email address.

2.6 Account suspension or suspension

You acknowledge and agree that once an account is opened, we have the right to suspect and determine that the relevant account or association violates the following at any time: (i) any applicable laws and regulations; (ii) any of the Terms of Service regulations; (iii) our 'Market Code of Conduct' in Clause 4.13; or (iv) our 'Compliance Program' ('Breach of Terms'), in which case we have the right to immediately terminate your account and indemnify you. or all accounts in which your family members are beneficial owners, for which you are the representative or authorized signatory, and which are related parties (in the case of artificial entities) ('Related Accounts' or 'Related Parties'), freeze/lock all the above digital assets in the account, and/or suspend your access to Realise until the determination is made.
You further acknowledge and agree that if (a) our company receives instructions from any regulatory agency, government department or court; (b) the account is involved in pending litigation, investigation or government proceedings or is an associated account with such an account; (c) The account balance becomes negative for some reason; (d) The account balance needs to be reconciled for some reason; (e) Our company suspects that someone is trying to obtain unauthorized access to the account; (f) Our company suspects that there is abnormal activity in the account; ( g) Our company suspects that you are using Realise, account and password or other account information in an unauthorized or inappropriate way; or (h) the account has not been used for more than two years, then our company has the right to immediately terminate your account account and any associated accounts, freeze/lock all digital assets in the above accounts, and/or suspend your access to Realise until the determination is made.

2.7 Account investigation

You acknowledge and agree that if we, in our sole discretion, suspect that an account has violated the Terms, we have the right to immediately investigate your account and any related accounts. You further acknowledge and agree that if (i) we receive instructions from a regulatory agency, government agency, or court, (ii) the account is involved in a pending lawsuit, investigation, or government proceeding or is a related account to such an account, or (iii) If the account has not been used for more than two years, our company has the right to immediately investigate your account and any related accounts.
If we suspect that an account has violated the Terms, you acknowledge and agree that, upon our request and in accordance with our regulations,