Realise Privacy Policy

We acknowledge our responsibility in the collection, storage, processing, use and/or transfer of personal data. Your privacy is important to our company.
This policy (hereinafter referred to as the 'Policy') describes how our company collects, uses, stores and discloses your personal data. Please be sure to take the time to read how our company collects, uses and/or discloses your personal data so that you know and understand our intention to collect, use and/or disclose your personal data. By accessing our website (https://new-chase.com/) (hereinafter referred to as the 'Website'), you give your permission and consent to Realise Technology S.R.L. (the 'Company'), its affiliated companies, business units and affiliates and their respective representatives and/or agents (collectively referred to herein as 'Realise', 'we', 'we' or 'our') collect, use, disclose and share personal data with each other and disclose the above personal data to Relevant third-party service providers. This policy only serves as a supplement to other consents you have previously given to our company, and shall not replace or replace the other consents mentioned above, and shall not affect our rights under the law with respect to the collection, use and/or disclosure of your personal data. any rights relating thereto. Our company may update this policy from time to time to ensure that this policy remains consistent with our future circumstances, industry trends and/or changes in legal or regulatory requirements. To the extent that your legal rights are limited, the overriding provisions of this policy shall apply. For the avoidance of doubt, this Policy forms part of the terms and conditions that govern your relationship with us and shall be construed having regard to the above terms and conditions.
The security of your personal data is very important to our company. At every stage of data collection, use and disclosure, Realise has implemented physical, electronic, administrative and procedural safeguards to protect the personal data we store. However, it is important to note that the online transmission of personal data is not necessarily 100% secure. Therefore, despite the various measures taken by our company, Realise cannot ensure or guarantee the security of the information you transmit to us or received or sent by our online services. Realise shall not be responsible or liable for the security of information transmitted over the Internet.
This policy describes how Realise collects, uses, discloses, processes and manages your personal data, and applies to the personal data of anyone in our possession or controlled by our company.

1.1 What personal data does Realise collect?

'Personal data' means data, whether true or not, from which an individual's identity can be determined: (i) the data itself; or (ii) the data together with other information in the possession of or to which an organization has access. The types of personal data that Realise may collect include:
Personal information (such as name, contact information, address, date of birth, ID/passport information, social media account and other social media profile information, and/or educational background);
Financial status (such as income, expenses, credit history and/or credit card and banking information);
Images and audio recordings of our conversations with you, whether from events held by our company, office surveillance or other channels;
Work history and employment information (such as occupation, directorships or other positions held, employment history, salary and/or benefits packages);
tax and insurance information;
Your risk profile, specific investments, investment objectives, and knowledge;
experience and/or business interests and assets;
Information about your use of our services and website;
Username and password, third-party account information (such as your Facebook or Google login and password) and IP address;
Banking information (such as account numbers and bank transactions);
Private or public keys and/or similar information regarding distributed ledger network addresses; and/or
Personal opinions disclosed to our company (such as feedback or responses to surveys).
We may collect personal data when you interact with our services or use our website. Realise may also obtain personal data from third-party databases or business information service providers.

1.2 Purpose of collecting, using and disclosing your personal data

Realise may collect, use and/or disclose your personal data for business purposes, including various operational activities under this purpose. This may include but is not limited to the following:
(a) develop and provide facilities, products or services (whether provided by or through us),
Including but not limited to:
(i) Sale of digital tokens or virtual currencies;
(ii) recorded and/or encrypted through any blockchain, network or platform developed or managed by us;
(iii) recorded and/or encrypted through any blockchain, network or platform developed or managed by us;
(iv) Push advertising and marketing materials, whether from our company or third parties;
(v) Provide various products and/or services (whether or not they are digital products or services, and whether provided through external service providers or other channels);
(vi) Provide, manage or access digital wallets for holding digital assets;
(vii) Pay you for your participation in a blockchain, network or platform developed or managed by us (as the case may be);
(viii) Providing services related to purchasing, trading and/or holding digital assets;
(ix) Provide various products and/or services related to digital assets;
(x) conduct transactions and settle and report transactions;
(xi) Carry out research, planning and statistical analysis; and/or
(xii) Provide data analysis services for the development or improvement of our products, services, safety, service quality, employee training and advertising strategies;
(b) evaluate and process applications, instructions, transactions or requests from you or our clients;
(c) communicate with you, including notifying you of changes to the products, services and banking facilities (whether provided by or through us), including additions to the above-mentioned products, services, banking facilities and their terms and conditions, Expand, discontinue or replace; (d) manage our infrastructure and business activities and comply with internal policies and procedures;
(e) respond to inquiries or feedback;
(f) resolve or investigate complaints, claims or disputes;
(g) Verify your identity for the purpose of providing facilities, products or services, which requires comparing your personal information with a third-party database and/or providing the above information to a third-party service provider;
(h) Carry out credit investigation, screening or due diligence in accordance with relevant laws, regulations or instructions;
(i) comply with all relevant laws, regulations, rules, directives, orders, instructions and requests from any local or foreign authority, including regulatory, governmental, tax and law enforcement authorities or otherwise;
(j) Enforce debts owed to our company;
(k) monitor the products and services provided by or through us;
(l) Comply with the obligations and requirements required of us from time to time by any credit bureau or credit information sharing agency of which we are a member or participant;
(m) Create and maintain credit and risk-related models;
(n) for financial reporting, regulatory reporting, management reporting, risk management (including monitoring credit risk, crime prevention, detection and investigation, including fraud and all forms of financial crime), auditing and book-keeping purposes;
(o) Ensure that any actual or proposed transferee, transferee, participant or secondary participant of Realise’s rights and obligations is able to evaluate the proposed transaction;
(p) enforce debts owed to us; and/or
(q) Seek professional advice, including legal or tax advice.
We may also use personal data for the purposes set out in the terms and conditions that govern our relationship with you or our customers.

1.3 Use of personal data for marketing purposes

We may use your personal data to provide you with products or services, including special offers, promotions, competitions or benefits that you may be interested in or qualify for. The above marketing messages will be sent to you in various forms, including but not limited to email, push mail, SMS service, telephone, fax or other mobile messaging services. When taking the above actions, our company will comply with all relevant data protection and privacy laws.
When sending you marketing information via text messages, phone calls, faxes or other mobile messaging services, please be assured that our company will only obtain your unambiguous, written or other recordable consent, or if you fail to do so. This will only be done if the mobile phone number is registered in the Do Not Call Registry. If we have an ongoing relationship with you and you have not indicated to us that you do not wish to receive marketing messages sent to your mobile phone number, we may use SMS, fax or other mobile messaging services ( (excluding voice or video calls), to send you marketing information about your ongoing relationship with us to the above number.
You can ask us to stop contacting you for marketing purposes in certain or all ways at any time.
If you would like to know how to change the way we use your personal data for marketing purposes, please contact us.
These Terms do not alter or replace the terms and conditions that govern your relationship with us.

1.4 Disclosure and sharing of personal data

In order to achieve the purposes set out above, our company may disclose your personal data to Realise personnel or third parties (including but not limited to banks, financial institutions, credit card companies, credit bureaus) from time to time and in order to comply with relevant data privacy laws. and their respective service providers, companies that provide insurance and/or reinsurance services to our company, insurance company associations, agents, contractors or provide us with telecommunications, information technology, payment, data processing, storage and archiving, etc. third-party service providers, including our auditors, professional advisors including lawyers, and regulators and authorities), whether located within or outside Singapore. Please rest assured that when our company discloses your personal data to the above units, our company will require them to ensure that confidentiality and security measures will be taken for any personal data disclosed to them.
If you would like more information about the third parties with whom we share your personal data, you may refer to the agreements and/or terms and conditions of our relationship with you or our customers, where appropriate. You may also contact us directly for further information (see clause 1.9 above).
Our company hereby emphasizes that Realise will not sell personal data to any third party and our company will fully comply with the relevant agreements and/or terms and conditions of the relationship between our company and you or our customers or any relevant laws. Comply with any confidentiality obligations or responsibilities imposed on our company.
You are responsible for ensuring that the personal data you provide to us is accurate, complete and not misleading, and that the personal data is up to date. You acknowledge that if you fail to perform the above obligations, this may result in our being unable to provide you with the products or services you have requested. In order to update your personal data, please contact us (see contact details in clause 1.9 below). If you provide us with personal data that is not your own, you should obtain all legally required consents from the relevant parties and you must retain evidence of such consents. Upon our request, the above evidence must be submitted to our company.
We may transfer, store, process and/or process your personal data outside Singapore. When taking the above actions, our company will comply with all relevant data protection and privacy laws.

1.5 Cookies and related technologies

This website uses cookies. Cookies are small text files that are stored on your computer or mobile device when you visit a website or use an APP. Cookies collect information about users and their access to the website or use of the APP, such as the user's IP address, the way the user arrived at the website (such as through a search engine or other website links), the user's navigation on the website or APP, browser information, computer or device type, operating system, Internet service provider, site usage, referring/exit pages, platform type, date/time stamp, number of clicks, ads viewed, etc. We use Cookies and other technologies to help you conduct your Internet session and use our APP, provide you with products and/or services based on your preferences, track your usage of our website and APP, and your use of our website and APP. Conduct statistical analysis of data on activities carried out on the company’s website.
You can set your web browser to prevent cookies from monitoring your website visits. You can also remove cookies stored on your computer or mobile device. However, if you block cookies, you may not be able to use some features and services of our website.

1.6 Other websites

Our website may contain links to other websites not maintained by Realise. This policy only applies to Realise’s website. When visiting such third-party website, you should read the third-party privacy policy that applies to your use of said website.

1.7 Retention of personal data

Your personal data will be retained for as long as the purpose for which it was collected is no longer necessary for other legal or business purposes.

1.8 Inquiries, access/correction requests and revocation of consent

if you:
(a) Want to inquire about our company's data protection procedures and practices;
(b) wish to request access to or correction of your personal data in our possession or control; or
(c) want to withdraw your consent to our collection, use or disclosure of your personal data,
Please submit a written request (with supporting documentation, if any) to our customer service team at the following email address: support@new-chase.com. Our customer service team will respond to you as soon as possible within 30 days after your submission. Please note that if you withdraw your consent to any and all uses or disclosures of your personal data, depending on the nature of your request, we may be unable to continue to provide you with our services or products or perform any contractual relationships that have been entered into. The above revocation will result in the termination of the agreement between you and our company. Our company hereby expressly reserves the legal rights and remedies our company enjoys under such circumstances.
Our company may charge you a fee for processing your access request. The above fees depend on the nature and complexity of your access request. We will provide you with information about processing fees.

1.9 Contact details

If you have any questions about this policy or your personal data, or if you would like to provide feedback, you can contact our customer service team at support@new-chase.com.

1.10 Governing law and jurisdiction

This Policy and your use of the Website are governed by and construed in accordance with the laws of Singapore. You agree to submit to the exclusive jurisdiction of the courts of Singapore.

1.11 Revisions and updates of Realise Privacy Policy

Our company reserves the right to revise this policy from time to time to ensure that this policy is consistent with the latest ways in which Realise uses your personal data and changes in laws and regulations applicable to Realise. Our company will publish the updated privacy policy on our website. We encourage you to visit our website from time to time to ensure that you are aware of our latest policies on personal data protection.